CANCELLATION POLICY

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A deposit for your booking forms a contract, which Hamilton Lonsdale Motel will honour.



Off Peak - Standard cancellation notice of 7 Days prior to arrival is required, in order to avoid a no show charge of one full night’s tariff. When the required 7 Days notice is given, a $25 cancellation fee will apply and the balance of deposit will be refunded.



Peak Periods - Deposits are non-refundable and if the booking is cancelled or the guest leaves early then full payment will be required.



Refunds: Refunds are not provided if an occupant elects to vacate the room prior to the booked date of departure



COVID19 travel restrictions. If there are changes in the government imposed COVID19 travel regulations which directly prohibit guests from leaving their homes to travel or prohibit travel to Hamilton, bookings and deposit paid can be transferred to another date. Valid for 12 months. Refund of deposit paid will not be provided. Where guests are unable to travel due to their own personal health issues or concerns, the appropriate standard peak or off peak cancellation policy applies.
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